How to fix no connections are available Windows 10

Having a proper network connection is very important as a lot of work depends on a stable internet connection. There may be various reasons why your connection is not working properly, and they can be easily resolved.

Table of Contents Show

How to fix Wi-Fi issues in Windows 10
Before you start
Solution 1: Turn airplane mode on and then back off
Solution 2: Check your network on another device
Solution 3: Restart your modem and Wi-Fi router
Solution 4: Run Windows Network Troubleshooter
Solution 5: Force restart your Surface
Solution 6: Verify that Wi-Fi is available in Device Manager
Solution 7: Remove and reinstall driver
Solution 8: Install updates
Before you start
Solution 1: Turn airplane mode on and then back off
Solution 2: Check your network on another device
Solution 3: Restart your modem and Wi-Fi router
Solution 4: Run Windows Network Troubleshooter
Solution 5: Force restart your Surface
Solution 6: Verify that Wi-Fi is available in Device Manager
Solution 7: Remove and reinstall driver
Solution 8: Install updates
More troubleshooting
Related topics
Need more help?
Why is my PC showing no connections available?

In this post, we will look at some of the methods of troubleshooting

Wi-Fi issues

on a Windows 10 device.

How to fix Wi-Fi issues in Windows 10

- Wi-Fi is connected but no Internet

Sometimes you’ll get a prompt saying that you are connected to a Wi-Fi network, but you don’t have internet.

To solve this issue, you can first try the native troubleshooting tool.

At the bottom left corner, click on the Windows button and go to Settings.
Now, click on ‘Update and Security’ and go to ‘Troubleshoot’.
Now, click on ‘Internet Connections’ and tap ‘Run the troubleshooter’.

If this does not work, open command prompt and enter the following commands.

netsh int ip reset
ipconfig /renew
ipconfig /flushdns
netsh winsock reset

Windows 10 cannot find a Wi-Fi network
If you cannot find the

Wi-Fi connection

on your device, first consider the following – Are you within the ranger of the router? Is the router turned on? Once you are done with these questions, you can try the following solutions.

Reboot the router

Turn off your Wi-Fi router and unplug it from the power source.
Wait for a minute and then connect it again.
Switch on the router and try to connect your device.

Disable and enable your NIC

Press Windows + R and type ‘ncpa.cpl’ and press enter.
Right click on the wireless adapter and then click on ‘Disable’.
Now, right click on the wireless adapter and then click on ‘Enable’.
Restart your PC and try to connect to the Wi-Fi network.

Update network adapter driver

Press Windows + R and type ‘devmgmt.msc’ and press enter.
Click on ‘Network Adapters’ and then right click on ‘Wi-Fi Controller’.
Now, select ‘Update drivers’.
Now, click on ‘Search automatically for updated driver software’.
Once the drivers are installed, reboot the system.

Windows 10 can’t connect to Wi-Fi

Press Windows + X and click on ‘Device Manager’.
Now, right click on network adapter and choose ‘Uninstall’.
Click on ‘Delete the driver software for this device’.
Reboot the system and Windows will automatically reinstall the drivers.

Wi-Fi does not have a valid IP configuration

Connect your router using an ethernet cable.
Enter the router’s IP address in the browser.
Log into the device’s portal and change the network’s name and password.

Find Wi-Fi password in Windows 10
If you don’t remember the Wi-Fi password, you can follow these steps to quickly get it.

At the bottom right corner, click on the Network icon in the taskbar.
Now, click on ‘Network and Internet settings’.
Now, click on ‘Change adapter options’.
Right click on your Wi-Fi connection and then select ‘Status’.
Now, click on ‘Wireless properties’ and then go the ‘Security’ tab.
Mark the checkbox next to show characters to view the Wi-Fi password.

See also:
How to connect to Wi-Fi on a Windows 10 device in 4 steps
How to change your Windows password to protect your computer, or reset the password if you've forgotten it

If you’re having problems with Wi-Fi on your Surface, like you can’t connect to Wi-Fi or have problems staying connected, try the solutions below to fix them.

To fix Wi-Fi connection problems on your Surface:

Solution 1: Turn airplane mode on and then back off
Solution 2: Check your network on another device
Solution 3: Restart your network equipment
Solution 4: Run Windows Network Troubleshooter
Solution 5: Force a restart for your Surface
Solution 6: Verify that Wi-Fi is available in Device Manager
Solution 7: Remove and reinstall the driver
Solution 8: Install updates

Before you start

Important: Before trying any of these solutions, make sure the symptoms you have are the same as the ones described below. If you’re having other problems with Wi-Fi, see Fix Wi-Fi connection issues in Windows for more solutions.

To check your network connection status and find out more about Wi-Fi connection problems you might have, select Start > Settings > Network & internet .

Open Network & internet

Here are the symptoms the solutions can help resolve:

Wireless network is available on other devices but not on Surface

Wi-Fi is set to On, and Airplane mode is set to Off.
Your wireless network appears in the list of available networks.
Your Surface shows that it’s connected to your wireless network but it’s not working or “limited” may appear under your Wi-Fi network name in Wi-Fi settings.

Surface can find my wireless network but can’t connect

Wi-Fi is set to On, and Airplane mode is set to Off.
Your wireless network appears in the list of available networks, but you can’t connect to it.
The Wi-Fi network icon is in the taskbar.

Make sure you’re using the correct password for your Wi-Fi network. If you’re not sure what your network password is, see Find your wireless network password in Windows. If you can connect to your Wi-Fi network but still can’t access the internet, see Fix Wi-Fi connection issues in Windows for other solutions.

Surface can’t find my wireless network

Wi-Fi is set to On, and Airplane mode is set to Off.
Other wireless networks are available, but your network is not in the list.

Wi-Fi settings are missing in Surface

Wi-Fi is not listed in Network & internet settings.
If Wi-Fi is missing, the internet access icon will also be missing from your taskbar.

Note: If you get connected to Wi-Fi, make sure you have the latest Windows updates, so you have the latest Wi-Fi network adapter driver installed.

Open Windows Update

Solution 1: Turn airplane mode on and then back off

Go to Start , and select Settings > Network & internet .
Open Airplane mode
For Airplane mode, turn it On, then turn it back Off.
Select Wi-Fi and make sure that Wi-Fi is On.
- If you still don’t see your network listed on your Surface, try Solution 4.
- If you can now see your wireless network but still can’t access the internet, see Fix Wi-Fi connection issues in Windows for more solutions.

Solution 2: Check your network on another device

If you don’t see your Wi-Fi network listed in the available networks on your Surface, you should first make sure your network is available and working properly. Try to connect to your Wi-Fi network on another device, such as your mobile phone or tablet. If you can connect to your Wi-Fi network, there might be a problem with your Surface. If you can’t connect on another device either, it might be a problem with your Wi-Fi router or modem.

Solution 3: Restart your modem and Wi-Fi router

Restart your Wi-Fi router and modem, and then try to connect your Surface to your Wi-Fi network. To learn how to restart your network equipment, see Fix Wi-Fi connection issues in Windows. If you connect to your Wi-Fi network but still can’t browse the web on any device, you might need to contact your internet provider or the network equipment manufacturer for further assistance.

Solution 4: Run Windows Network Troubleshooter

The Windows Network Troubleshooter can help diagnose and fix Wi-Fi problems. Here’s how to use it:

Select Start and type settings. Select Settings > System > Troubleshoot.
Open Troubleshoot settings
Select Other Troubleshooters.
Select Network Adapter > Run.
Follow the steps in the troubleshooter and see if that fixes the problem.

Solution 5: Force restart your Surface

Close any open programs and then press and hold the power button until the logo screen appears (about 20 seconds). See Force a shutdown and restart your Surface for more info.

Solution 6: Verify that Wi-Fi is available in Device Manager

If Wi-Fi settings are missing on your Surface, Wi-Fi might be disabled in Device Manager.

Select Search on the taskbar, enter Device Manager, and select it from the results.

Select the arrow next to Network adapters to expand the adapters list, and check to see if one of the following adapters is listed:

Network adapter

Surface device used in

Intel® Wi-Fi 6 AX200 or AX201

Surface Laptop 3 (15 in. with Intel), Surface Laptop 3 (13.5 in.), Surface Laptop 4, Surface Laptop 5, Surface Laptop Go, Surface Laptop Go 2, Surface Pro 7, Surface Pro 8, Surface Pro 7+, Surface Go 3, and Surface Laptop Studio

Qualcomm Atheros QCA61x4A Wireless Network Adapter

Surface Go, Surface Laptop 3 (15 in. with AMD), and Surface Pro X

Marvell AVASTAR Network Controller

All other Surface devices

Double-click your network adapter, select the Driver tab, and then select Disable Device.
In the warning box, select Yes.
Restart the network adapter by selecting Enable Device.
Restart your Surface by selecting Start > Power > Restart . If you have updates pending, select Update and restart.

Solution 7: Remove and reinstall driver

Select Search on the taskbar, enter Device Manager, and select it from the results.

Select the arrow next to Network adapters to expand the adapters list, and check to see if one of the following adapters is listed:

Network adapter	Surface device used in
Intel® Wi-Fi 6 AX200 or AX201	Surface Laptop 3 (15 in. with Intel), Surface Laptop 3 (13.5 in.), Surface Laptop 4, Surface Laptop 5, Surface Laptop Go, Surface Laptop Go 2, Surface Pro 7, Surface Pro 8, Surface Pro 7+, Surface Go 3, and Surface Laptop Studio
Qualcomm Atheros QCA61x4A Wireless Network Adapter	Surface Go, Surface Laptop 3 (15 in. with AMD), and Surface Pro X
Marvell AVASTAR Network Controller	All other Surface devices

Double-click your network adapter, select the Driver tab, and then select Uninstall Device.
Select Attempt to remove the driver for this device and then select Uninstall.
Restart your Surface.

Solution 8: Install updates

If your Wi-Fi is working now or if you have internet access using an Ethernet connection, download and install the latest updates for Windows and your Surface to help improve your Wi-Fi connection. To learn how, see Install Surface and Windows updates.

Open Windows Update

Otherwise, to install updates, use another PC with an internet connection to download the driver package (MSI file) to a USB drive, copy it to your Surface, then install the updated drivers. To download drivers and firmware for your Surface, see Download drivers and firmware for Surface.

To fix Wi-Fi connection problems on your Surface:

Solution 1: Turn airplane mode on and then back off
Solution 2: Check your network on another device
Solution 3: Restart your network equipment
Solution 4: Run Windows Network Troubleshooter
Solution 5: Force a restart for your Surface
Solution 6: Verify that Wi-Fi is available in Device Manager
Solution 7: Remove and reinstall the driver
Solution 8: Install updates

Before you start

To check your network connection status and find out more about Wi-Fi connection problems you might have, select Start > Settings > Network & Internet .

Open Network & internet

Here are the symptoms the solutions can help resolve:

Wireless network is available on other devices but not on Surface

Wi-Fi is set to On, and Airplane mode is set to Off.
Your wireless network appears in the list of available networks.
Your Surface shows that it’s connected to your wireless network but it’s not working or “limited” may appear under your Wi-Fi network name in Wi-Fi settings.

Surface can find my wireless network but can’t connect

Wi-Fi is set to On, and Airplane mode is set to Off.
Your wireless network appears in the list of available networks, but you can’t connect to it.
The Wi-Fi network icon is in the taskbar.

Surface can’t find my wireless network

Wi-Fi is set to On, and Airplane mode is set to Off.
Other wireless networks are available, but your network is not in the list.

Wi-Fi settings are missing in Surface

Wi-Fi is not listed in Network & internet settings.
If Wi-Fi is missing, the internet access icon will also be missing from your taskbar.

Note: If you get connected to Wi-Fi, make sure you have the latest Windows updates, so you have the latest Wi-Fi network adapter driver installed.

Open Windows Update

Solution 1: Turn airplane mode on and then back off

Go to Start , and select Settings > Network & Internet > Airplane mode.
Open Airplane mode
For Airplane mode, turn it On, then turn it back Off.
Select Wi-Fi and make sure that Wi-Fi is On.
- If you still don’t see your network listed on your Surface, try Solution 4.
- If you can now see your wireless network but still can’t access the internet, see Fix Wi-Fi connection issues in Windows for more solutions.

Solution 2: Check your network on another device

Solution 3: Restart your modem and Wi-Fi router

Solution 4: Run Windows Network Troubleshooter

The Windows Network Troubleshooter can help diagnose and fix Wi-Fi problems. Here’s how to use it:

Select Start and type settings. Select Settings > System > Troubleshoot.
Open Troubleshoot settings
Select Additional Troubleshooters.
Select Network Adapter > Run.
Follow the steps in the troubleshooter and see if that fixes the problem.

Solution 5: Force restart your Surface

Close any open programs and then press and hold the power button until the logo screen appears (about 20 seconds). See Force a shutdown and restart your Surface for more info.

Solution 6: Verify that Wi-Fi is available in Device Manager

If Wi-Fi settings are missing on your Surface, Wi-Fi might be disabled in Device Manager.

Select Search on the taskbar, enter Device Manager, and select it from the results.

Select the arrow next to Network adapters to expand the adapters list, and check to see if one of the following adapters is listed:

Network adapter	Surface device used in
Intel® Wi-Fi 6 AX200 or AX201	Surface Laptop 3 (15 in. with Intel), Surface Laptop 3 (13.5 in.), Surface Laptop 4, Surface Laptop 5, Surface Laptop Go, Surface Laptop Go 2, Surface Pro 7, Surface Pro 8, Surface Pro 7+, Surface Go 3, and Surface Laptop Studio
Qualcomm Atheros QCA61x4A Wireless Network Adapter	Surface Go, Surface Laptop 3 (15 in. with AMD), and Surface Pro X
Marvell AVASTAR Network Controller	All other Surface devices

Double-click your network adapter, select the Driver tab, and then select Disable Device.
In the warning box, select Yes.
Restart the network adapter by selecting Enable Device.
Restart your Surface by selecting Start > Power > Restart . If you have updates pending, select Update and restart.

Solution 7: Remove and reinstall driver

Select Search on the taskbar, enter Device Manager, and select it from the results.

Select the arrow next to Network adapters to expand the adapters list, and check to see if one of the following adapters is listed:

Network adapter	Surface device used in
Intel® Wi-Fi 6 AX200 or AX201	Surface Laptop 3 (15 in. with Intel), Surface Laptop 3 (13.5 in.), Surface Laptop 4, Surface Laptop 5, Surface Laptop Go, Surface Laptop Go 2, Surface Pro 7, Surface Pro 8, Surface Pro 7+, Surface Go 3, and Surface Laptop Studio
Qualcomm Atheros QCA61x4A Wireless Network Adapter	Surface Go, Surface Laptop 3 (15 in. with AMD), and Surface Pro X
Marvell AVASTAR Network Controller	All other Surface devices

Double-click your network adapter, select the Driver tab, and then select Uninstall Device.
Select Delete the driver software for this device and then select OK.
Restart your Surface.

Solution 8: Install updates

Open Windows Update

More troubleshooting

If you’re still having problems with your Wi-Fi network, see Fix Wi-Fi connection issues in Windows for other solutions.

Fix Wi-Fi connection issues in Windows

Wi-Fi problems and your home layout

Need more help?

Why is my PC showing no connections available?

If you are getting the not connected, no connections are available prompt, it might be because of outdated drivers. A straightforward and effective way around this issue is to enable your adapter. Another excellent solution is to run the Network adapter troubleshooter.

How to fix no connections are available Windows 10

How to fix Wi-Fi issues in Windows 10

Before you start

Solution 1: Turn airplane mode on and then back off

Solution 2: Check your network on another device

Solution 3: Restart your modem and Wi-Fi router

Solution 4: Run Windows Network Troubleshooter

Solution 5: Force restart your Surface

Solution 6: Verify that Wi-Fi is available in Device Manager

Solution 7: Remove and reinstall driver

Solution 8: Install updates

Before you start

Solution 1: Turn airplane mode on and then back off

Solution 2: Check your network on another device

Solution 3: Restart your modem and Wi-Fi router

Solution 4: Run Windows Network Troubleshooter

Solution 5: Force restart your Surface

Solution 6: Verify that Wi-Fi is available in Device Manager

Solution 7: Remove and reinstall driver

Solution 8: Install updates

More troubleshooting

Related topics

Need more help?

Why is my PC showing no connections available?

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